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SHIPPING
IMPORTANT SHIPPING NOTES:
- Shipments are made only on Monday, Tuesday and Wednesday . The courier delivers all week except Saturday and Sunday.
- For delivery, please indicate the address where we can always find someone.
- Carefully write the recipient's address including house number and the name and surname on the doorbell.
- The courier is not required to call in advance.
- The courier is indicated at the time of ordering, it may change only in exceptional cases.
- It is the customer's responsibility to ensure the correct receipt of the package.
SHIPPING IN ITALY:
- SHIPPING COSTS : €7.90 throughout Italy, except for smaller islands / €16 smaller islands. Shipping is free for orders of at least €36 , while it drops to €8 for shipments to smaller islands.
- COURIERS USED : GLS, BRT, and SDA
- COST OF CASH ON DELIVERY: €4.90 for cash on delivery (only possible for orders of €36 and above throughout Italy, except for the smaller islands)
- DELIVERY TIMES: delivery usually takes place in 24/48 hours, with traceable express courier. 72 hours for islands and remote or disadvantaged areas.
- SHIPPING DAYS: Shipments are made only on Mondays, Tuesdays and Wednesdays . It should be noted that we are a small agricultural company and some of our products are fresh, that is, prepared at the moment.
SHIPMENTS IN EUROPE
- SHIPPING COSTS: vary based on the weight of the package, the destination and the type of delivery service chosen (type of courier and air or road transport). For more information see the table below.
- DELIVERY TIMES : vary depending on the type of service chosen. Generally 24/48 hours for air delivery, 76/92 hours for road delivery.
- SHIPPING DAYS: We ship every Monday and Tuesday (evening), in order to speed up delivery.
- PLANTS : we do not ship Aloe plants, or any other type of plants outside of Italy.
SHIPMENTS TO NON-EU COUNTRIES
- VAT PAYMENT : Customers based in non-EU countries such as the United Kingdom, Norway and Switzerland do not pay VAT at the time of purchase. The VAT will then be paid to Customs and the rate will be different depending on the country.
- CUSTOMS CHARGES : Customs may request the payment of a customs fee on a sample basis.
- ALOE JUICES AND PREPARATIONS : due to the new stringent regulations, we can no longer ship Aloe Vera or Arborescens juices and preparations outside the European Community.
- PLANTS : we do not ship Aloe plants, or any other type of plants outside of Italy.
SHIPPING COSTS IN EUROPE AND NON-EU COUNTRIES:
The couriers used are:
- DPD Group (road transport)
- FedEx and UPS for both economy road transport and air express transport.
- DHL in some extraordinary cases.
NOTE : Prices are VAT excluded
AUSTRIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| DPD Group delivers in 4-5 days | €8.93 | €8.93 | €9.83 | €19.83 | €30.33 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
BELGIUM
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| DPD Group delivers in 4-5 days | €8.93 | €8.93 | €9.83 | €19.83 | €30.33 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
BULGARIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 30kg |
|---|---|---|---|---|---|
| GLS delivers in 4-5 days | €13.60 | €13.60 | €21.18 | €45.08 | €57.37 |
CYPRUS
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
CROATIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
DENMARK
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
FRANCE
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| DPD Group delivers in 4-5 days | €8.93 | €8.93 | €9.83 | €19.83 | €30.33 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
GERMANY
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| DPD Group delivers in 4-5 days | €8.93 | €8.93 | €9.83 | €19.83 | €30.33 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
GREECE
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| DPD Group delivers in 4-5 days | €8.93 | €8.93 | €9.83 | €19.83 | €30.33 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
IRELAND
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
LATVIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
LITHUANIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
LUXEMBOURG
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
MACEDONIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Air express delivery in 2-3 days | €31.00 | €38.00 | €56.00 | x | x |
MALTA
NOTE: i prezzi sono IVA esclusa
| TIPO SPEDIZIONE | meno di 2kg | da 2 a 5kg | da 5 a 10kg | da 10 a 15kg | da 15 a 20kg |
|---|---|---|---|---|---|
| Air express consegna in 2-3 giorni | 25,60€ | 32,00€ | 56,00€ | x | x |
MONACO
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Air express delivery in 2-3 days | €31.00 | €39.00 | x | x | x |
NORWAY
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Air express delivery in 2-3 days | €31.00 | €39.00 | x | x | x |
NETHERLANDS
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| DPD Group delivers in 4-5 days | €8.93 | €8.93 | €9.83 | €19.83 | €30.33 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
POLAND
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
PORTUGAL
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
UNITED KINGDOM
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Air express delivery in 2-3 days | €31.00 | €39.00 | x | x | x |
CZECH REPUBLIC
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
ROMANIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €30.00 | €34.00 | €56.00 | x | x |
SERBIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
SLOVAKIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
SLOVENIA
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
SPAIN
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
SWEDEN
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
SWITZERLAND
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TURKIYE
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HUNGARY
NOTE: prices are VAT excluded
| SHIPPING TYPE | less than 2kg | from 2 to 5kg | from 5 to 10kg | from 10 to 15kg | from 15 to 20kg |
|---|---|---|---|---|---|
| Economy delivery in 4-5 days | €11.70 | €11.70 | €13.50 | €14.80 | €20.50 |
| Air express delivery in 2-3 days | €16.50 | €23.00 | €41.00 | x | x |
The above countries that belong to the European Community are completely exempt from customs costs, so the price is final. The same cannot be guaranteed for non-EU countries, although we will do everything possible to avoid customs costs.